Nuclino for support teams
Create a support knowledge base, share canned responses, and more.
How support teams use Nuclino
The support team is the face and voice of your company. In order to deliver the best customer experience possible, a streamlined knowledge management system is indispensable. Whether it is finding the information necessary to respond to customers' queries or documenting their feedback, the process needs to be as fast and effortless as possible.
From handling customers' questions to documenting bug reports and feature requests, Nuclino will keep your support team on the same page.
Top use cases
Support knowledge base
Help your support team give better and faster responses.
Canned responses
Create and share canned responses to speed up handling of requests.
Track feature requests
Track feature requests from your customers in a visual way.
Feature highlights
Real-time collaboration
Collaborate with your team in real-time on any support-related content.
Comments
Add comments to content like canned responses to continuously improve them.
Full-text search
Find relevant knowledge base articles and canned responses instantly.
Join 10,000+ happy teams!
Sky Gilbar
@SkyGilbar
So @Nuclino looks amazing. Such a smart approach to collaboration. Like the best of @SlackHQ, @medium, and @evernote in one.
Andrew Armitage
@aarmitage
Moved our internal wiki from confluence to @Nuclino. Lovely product and well worth checking out!
Cipi Irimies
@egosferic
Finally! Someone built a great product for Team Intelligence. Thank you @Nuclino! #WebApp #thumbsup
Alex Chaucer
@geoparadigm
Mind map meets wiki. Organize docs like your networked brain. Check out @Nuclino nuclino.com HT @dajbelshaw @BenjaminHarwood
Kwan Tuck Soon
@tucksoon
A great alternative to Google Docs --> Nuclino - Unleash Your Team's Collective Brain
Victor Pêgo
@vpego
@Nuclino We, at Movility, are using Nuclino daily... it's so easy and useful... it's like OneNote for the entire company...
Jonathan D'Orleans
@jondorleans
Happy to find nuclino.com as a alternative to confluence! Good for small teams and it's free! @Nuclino good job!
Nick Budden
@nickbudden
@Nuclino <3 you. Looking for this for a long time.
Anchit
@anchit09
@Nuclino - It's really an amazing tool to organize and collaborate. It's #free. #mustTry
Pavel Guzhikov
@_xternal
Found @Nuclino and so happy about it. Handy, simple, free at first. Best thing for ideas-workout inside a team. After a week of searching.
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