Nuclino for support teams

Create a support knowledge base, share canned responses, and more.

Screenshot of Nuclino for support teams

How engineering teams use Nuclino

Behind every great product is a great engineering team, tirelessly working in the background planning roadmaps, building backlogs, and chasing bugs. But without effective collaboration, things can quickly become chaotic no matter how brilliant your team is. It becomes even more paramount to keep everyone on the same page as distributed teams are becoming increasingly common.

Whether it's planning sprints, writing specs, collaborating on bug fixes, or documenting retrospectives, Nuclino empowers your engineering team to build and deliver great software, fast.

Top use cases

Support knowledge base

Help your support team give better and faster responses.

Canned responses

Create and share canned responses to speed up handling of requests.

Track feature requests

Track feature requests from your customers in a visual way.

Feature highlights

Real-time collaboration

Collaborate with your team in real-time on any support-related content.

Comments

Add comments to content like canned responses to continuously improve them.

Full-text search

Find relevant knowledge base articles and canned responses instantly.

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