Knowledge Sharing Tools & Best Practices

Learn how to build a culture of knowledge sharing in your organization and break through knowledge silos.

Knowledge sharing

In today's fast-paced, information-intensive world, knowledge has become the new most sought after commodity. Experienced employees at most companies hold a wealth of information, whether it's industry know-how, best practices, or customer knowledge, yet knowledge sharing often doesn't come naturally.

On the contrary, in many cases, employees in possession of critical knowledge will often protect and hide it believing that it gives them a competitive advantage. Knowledge hoarding has thus become a silent problem in many companies.

And when your employees struggle to access the information they need to perform their jobs, your company’s bottom line suffers. According to some studies, businesses lose up to $10 billion a year from failing to share knowledge.

Benefits of knowledge sharing in organizations

Simply put, knowledge sharing is the exchange of valuable information between the employees of an organization. It can happen in the form of employee handbooks, manuals, mentoring sessions, and even informal discussions between workers.

Studies have found that knowledge sharing leads to greater creativity, more innovation, and better performance, for individuals, teams, and organizations. There are many reasons why companies would want to encourage it:

Knowledge sharing tools

Establishing a knowledge-sharing culture in your organization is not an easy task which can't be solved by technology alone. But choosing the right knowledge sharing tool is an important first step.

If the tool you choose turns out to be slow, complex, or buggy, it's going to be a lot more difficult to encourage your team to use it. On the other hand, if the tool is intuitive and fun to use, knowledge sharing can turn from a chore into a pleasant, rewarding activity. An ideal knowledge sharing tool (for example, a knowledge base or an intranet portal) needs to:

Knowledge sharing tools

Sharing knowledge through an intranet portal (Nuclino)

One such knowledge sharing tool is Nuclino, a collaborative wiki designed to facilitate knowledge sharing in teams. It focuses on essential features and offers a clean, intuitive interface that can be easily set up even by non-technical users.

Teams use Nuclino to share and collaborate on business memos, SOP documents, process documentation, employee onboarding checklists, meeting minutes, and more.

Best practices for knowledge sharing

As mentioned above, technology alone is not enough to make knowledge sharing an integral part of your company culture. “If you build it, they will come” is rarely how it goes with corporate knowledge bases. It needs to be a continuous process that requires discipline and commitment from your entire team.

Fortunately, there are several effective measures you can take to motivate your colleagues:

Nuclino: Your team's single source of truth

Nuclino

Nuclino is a unified workspace that helps you organize all of your team's work in one place. Instead of digging through the chaos of files and folders and drowning in endless meetings and notifications, Nuclino allows your team to break out of silos and collaborate more thoughtfully.

Try it for free

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